If you are purchasing as a consumer, you’re not required to register, you can simply purchase as a guest. However, we do recommend that you register as a customer if you’re planning on placing multiple orders. This will allow you to track your future orders and to receive our periodic sales offers. We highly value your privacy and will never share your information with anyone.
We ship from Kingston, NY to the United States & Canada via UPS, UPS Freight, or common LTL Freight Carrier.
Visa, MasterCard, Discover, and American Express.
All consumable goods are shipped within 24 hours based on availability. Equipment orders are shipped within 24-48 hours based on availability.
Approximate ship time of deliveries via Expedited Parcel is 5-6 business days to the US and Western Canada, 3-4 business days to Central Canada, and 1-2 Business days to Nova Scotia. International shipping times via International Post or International Courier is various.
Shipping costs are based on the weight of items in your cart and are generated automatically at the time of check out. Equipment orders needing ground freight are also calculated automatically at check out.
Once your order has shipped, you will be emailed detailed tracking information.
If you need to make a return, please contact us. We only accept returns that come back defect-free in their original packaging.
If a shipment is damaged, do not accept it. Contact your shipping company to handle your return.